Forgot FAB Online Banking Password? Reset it in 2 Minutes
This is a common problem we face in our lives. We receive our salary and open the app, type the password, and it shows ‘Incorrect Password.’ We become worried in such a condition.
The majority of people think now they will have to visit the bank. It will waste their time. This thought is outdated right now.
The FAB has introduced a smart system. You can reset your password within two minutes. You do not need to visit the branch. All processes are digital, fast, and protective. You can use both the mobile app and the web portal.
The main purpose of this simple solution is to provide the user with quick service. The password reset feature has been improved further.
Standard Self-Service Reset
Firstly, open your FAB mobile app. You will see “Forgot Password” on the login screen. After clicking it, type your username or credit card number. This step is for your basic identity.
The system will demand your verification method. You have to receive the OTP or push notification. The majority prefer the OTP SMS service.
The OTP is a six-digit number. Type it correctly. The password must be strong. It should be around eight to sixteen words, and add one special symbol.
The account remains protected by this method. Type the new password, and it will show ‘Password Reset Successful.’
These same steps are used on the website.
Open the official website or click on this link https://fabeconnect.en-ksa.bankfab.com/client/forgotPassword to reset your password.
| Situation | Fastest Reset Method | Time | Needs Registered Mobile? |
| You remember Username | Self-service (App/Website) | 90 sec | Yes |
| Username also forgotten | Emirates ID + Selfie method | 2–3 min | Yes |
| Registered mobile changed/lost | Branch or Video Call | 10–30 min | No |
| Business/Corporate banking | Dedicated portal + OTP | 2–4 min | Yes |
Emergency Reset When Mobile is Lost/Changed
If your mobile phone is off or you have changed your SIM. Direct call on this number: 600 525500. Select your language and tell the customer you need a password reset.
This feature is made for those who have lost their mobile phone. In a video call, the agent will verify your Emirates ID. He matches the bar code to your picture.
He will ask you questions related to your account. As soon as the agent verifies your identity, your password is quickly reset.
This process will take around three to five minutes. You do not need to visit any branch.
FAB branch visit:
If your call is not connecting or you are not comfortable with a live video call, you can visit the nearest branch. Go to the branch with your Emirate ID. There is no need for a document.
The branch agent will scan your Emirate ID. The system reset the password. You are requested to set a new password.
Prevention Tips
Enable Biometric/Face ID login
Always activate the feature that provides you with password freedom. The FAB has given central importance to biometrics. You can log in to your account within a few seconds with Face ID.
You do not need to set the password. You can access your account quickly.
Save username in password manager
Some users forget their username instead of their password. The password manager will save you from such a problem.
This service automatically detects or fills your details. You are free from typing mistakes. This method helps you keep your login data safe.
Link secondary mobile/email
This is the common problem. The user-registered number is switched off, and you do not receive the OTP. The process stops.
The FAB gives you the facility to have a secondary number. You will always receive the OTP.
Use FAB’s “Remember Username” feature
This feature is effective for those who use the app daily. The user does not need to write the username every time. The process of login is done with biometrics.
